Targeted service.

We develop IT solutions with which the social insurances can complete their commission correctly, in a client-friendly manner, comfortably, efficiently and with cost effectiveness.

We have at our disposal comprehensive, insurance-specific application know-how, outstanding competence in IT architecture and extensive practical experience in the field of social insurances. All our offerings focus on the most cost-effective provision and further development of the applications and related services. As a rule we delegate the technical implementation of the IT requirements, the operation of the platforms and the processing of information in computing centres to external partner companies. However, we always retain overall responsibility.

Service and project management are the priority tasks of IGS.

Service Management comprises Service Design, Service Transition and Service Operations. This means that we can guarantee

• that our services and systems are available and/or can be operated as agreed

• that every change in the operating environments or services is analysed, documented, implemented, tested and set productively

• that new services are defined and existing services developed further and that obsolete (outdated and/or no longer used) services are professionally deleted or taken out of production

Product Management has the specialist end-to-end responsibility for the whole IGS product portfolio. It bears the project responsibility for the realisation of specialist projects, steers the project and takes advantage of the support of Service Management.

Service Management operates the interfaces with suppliers and operators. Product Management guarantees the interfaces with clients.

Management Services structure the delivery and service relationships with our suppliers and the internal procedures connected with HR, finances, controlling and corporate planning.